Terms of Service The Cortege

TERMS OF SERVICE

Updated July 15, 2025

Important: These Terms of Service contain an arbitration agreement, jury and class action waivers, limitations on The Cortège’s liability and other provisions that affect your legal rights. 

Welcome to our website (“Website”). The Website is owned and operated by Visomnia, LLC (collectively, with its affiliated companies, now or in future, “The Cortège,” “Company,” “we,” “us,” or “our”). Company provides you the right to access and use the Website, including all content, products, and services available on the Website (collectively, with the Website, “Services”), subject to these Terms of Service, our Privacy Policy (accessible here), and all additional terms, conditions, policies and notices referenced herein (collectively, with the Terms of Service and Privacy Policy,  the “Terms” or “Agreement”). The Terms govern your use of the Services and your conduct, irrespective of your means of access, whether from a computer, mobile phone, or other device.

For clarity, the “Services” governed by these Terms include your attendance at any of our live or digital events (each, an “Event”).

By accessing or using any Services, you acknowledge that you have read, understood and accepted, without reservation, the Terms, as modified from time to time by us. If you do not agree to these terms, do not use the Services.

THESE TERMS CONTAIN AN ARBITRATION CLAUSE WITH A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS. THE ARBITRATION PROVISION AFFECTS HOW DISPUTES WITH COMPANY ARE RESOLVED. YOU AGREE TO BE BOUND BY THIS ARBITRATION PROVISION. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. PLEASE READ THESE TERMS CAREFULLY.

1. ELIGIBILITY

You may only access and use the Services if you are 18 years of age or older and meet the other eligibility requirements specified in the Terms. By accessing or using any Services, and by agreeing to these Terms, you acknowledge you meet each of these requirements. If you do not meet any of these requirements, you may not access or use any Services. The Services are not available to any users we previously removed from the Services.

2. MODIFICATIONS

We reserve the right, at our discretion, to change, modify, add, or remove portions of the Terms at any time. If we decide to modify the Terms, we will post a new version on the Website. It is your responsibility to review the Terms periodically, and if at any time you find the Terms unacceptable, you should leave the Website and cease all use of the Services. Your continued use of the Website signifies that you agree to be bound by Terms as they are amended.

3. PRIVACY

Please review our privacy policy here (“Privacy Policy”) for details about our personal information practices. The Privacy Policy is incorporated by reference herein, and these Terms are incorporated into the Privacy Policy.

4. RULES 

When accessing or using the Services, you will at all times comply with these Terms and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith.  

  • You will not use any Services for any illegal purpose, or in violation of any local, state, national, or international law.

  • You will not make, or attempt to make, any changes or alterations to the Services.

  • You will not impair the integrity or operation of the Services in any way.

  • You will not violate or encourage others to violate the rights of third parties, including intellectual property rights.

  • You will not post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate.

  • You will not interfere in any way with any security-related features of the Services.

  • You will not interfere with the operation or any user’s enjoyment of the Services, including by uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code, making unsolicited offers or advertisements to other users, or attempting to collect personal information about users or third parties without their consent.

  • You will not access, monitor or copy any content or information of the Services using any robot, spider, scraper, or other automated means or any manual process for any purpose without Company’s express written permission.

  • You will not perform any fraudulent activity, including impersonating any person or entity, or falsifying your identity or any information about you, including age or date of birth.

  • You will not interfere with the safety, security, or enjoyment of any Event for other attendees.

Without limiting the generality of any other provision of these Terms, if you default on your obligations as set forth in these Terms, you shall be liable for all losses and damages your default may cause us, our parents, subsidiaries, affiliates, partners, or licensors.

5. SPECIAL FEATURES, PROMOTIONS, FUNCTIONALITY AND EVENTS

The Website may offer certain special features and functionality or events (such as contests, sweepstakes, promotions, or other offerings) which may (a) be subject to terms of use, rules and/or policies in addition to these Terms; and (b) be offered by us or by third parties. If so, we will notify you of this and if you choose to take advantage of these offerings, you agree that your use of those offerings will be subject to such additional or separate terms of use, rules, and/or policies.

6. TEXT MESSAGING

By opting into receiving SMS and/or MMS messages from The Cortège, you hereby acknowledge and agree that you may receive messages from us regarding policies, programs, marketing, and promotions. These messages may be sent via an auto-dialer. You are not required to directly or indirectly agree to receive such calls or text messages as a condition of purchasing any property, goods, or services. Message frequency varies. Message and data rates may apply. You may stop receiving SMS and/or MMS messages from us by texting STOP or by texting HELP to receive help. After texting “STOP” to The Cortège, you may receive one additional text message from us confirming that you have been unsubscribed. Carriers are not liable for delayed or undelivered messages.

7. INTELLECTUAL PROPERTY, CONTENT, AND USER SUBMISSIONS

A. Definitions.

For purposes of these Terms, “Content” means all text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Services. “User Submissions” means any communications, feedback, ideas, suggestions, proposals, plans, comments, questions, testimonials, content, information, or other materials of any kind, in any format, that you submit, send, post, or otherwise provide to us through the Website, our contact forms, our email addresses, social media, or by any other means, whether solicited by us or not. 

B. Our Ownership and Intellectual Property.

All Content is the property of The Cortège, our affiliates, partners, or licensors, and is protected by United States and international laws, including laws governing copyrights, trademarks, and other proprietary rights. This includes, but is not limited to, the content, organization, graphics, design, compilation, and other matters related to the Services. The Cortège’s name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks owned by or licensed to us. You may not use such marks without our prior written permission. All other trademarks not owned by us that may appear on the Services are the property of their respective owners.

You do not acquire any ownership rights to any Content or materials viewed through the Services. The posting of information or materials on the Services does not constitute a waiver of any right in such information and materials.

C. Limited Right to Use.

We hereby grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited right to access and use the Services solely for the purposes of (i) browsing the Services. Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly; (ii) copy, modify, reproduce, translate, localize, port or otherwise create derivatives of any part of the Services; (iii) remove or alter any proprietary notices or labels on or in the Services; (iv) use any automated means, such as a robot or scraper, to access the Services or reproduce any of its Content for any purpose, including for the purpose of sending unsolicited commercial email; (v) engage in unauthorized framing of or linking to the Services; or (vi) engage in any activity that interferes with or disrupts the Services. Any rights not expressly granted in this paragraph are reserved. Any unauthorized use of the Website or the Content will immediately terminate the limited license granted herein.

E. Your Submissions.

You agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any User Submissions you forward to us. You agree that your User Submissions will not violate any right of any third party, including copyright, trademark, or privacy rights. You further agree that your User Submissions will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any User Submissions. You are solely responsible for any User Submissions you make and their accuracy. 

We are and shall be under no obligation (1) to maintain any User Submissions in confidence; (2) to pay compensation for any User Submissions; or (3) to respond to any User Submissions. We may, but have no obligation to, monitor, edit or remove Content or User Submissions that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. We take no responsibility and assume no liability for any User Submissions posted by you or any third-party.

F. Disclaimer on Content Accuracy.

Under no circumstances will we be liable for any loss or damage caused by your reliance on information obtained through the Content on the Website. It is your responsibility to evaluate the accuracy, completeness, and usefulness of any information or other content available through the Website and to seek the advice of professionals, as appropriate.

8. THIRD PARTY LINKS

The Website may contain links to third-party websites or services, including third-party ticketing platforms for our Events. We provide these links as a convenience and do not endorse them. We are not responsible for the content, security, or practices of any third-party sites, and your use of such sites is at your own risk.

9. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

A. Disclaimer of Warranties

THE WEBSITE IS PRESENTED “AS IS” AND “AS AVAILABLE.” WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS, THE WEBSITE, OR THE EVENTS. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Please note that some jurisdictions may not allow the exclusion of implied warranties and conditions, so some of the above exclusions may not apply to you but shall apply to the maximum extent permitted by applicable laws. Price and availability information is subject to change without notice.

B. Disclaimer Regarding Third Parties

WE DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH THE EVENTS, INCLUDING BUT NOT LIMITED TO ANY EVENT VENUES, PERFORMERS, PROMOTERS, OR SPONSORS. YOUR ATTENDANCE AT ANY EVENT IS AT YOUR OWN RISK.

C. Limitation of Liability

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE WEBSITE OR THE EVENTS. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY EVENT EXCEED THE GREATER OF (I) THE TOTAL AMOUNT PAID FOR TICKETS TO THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED DOLLARS ($100.00).

YOU AGREE THAT WE WOULD NOT ENTER INTO THESE TERMS WITHOUT THESE LIMITATIONS ON OUR LIABILITY. 

IN JURISDICTIONS WHERE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. INDEMNIFICATION

You agree that you will be personally responsible for your use of the Services, and you agree to defend, indemnify, and hold harmless Company from and against any and all claims, liabilities, damages, losses, and expenses (including attorneys’ and accounting fees and costs), arising out of or in any way connected with (i) your access to, use of, or alleged use of any Services; (ii) your attendance at an Event; (iii) your violation of the Terms or any applicable law, rule, guidance, or regulation; (iv) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right; or (v) any disputes or issues between you and any third party.  Company reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

11. ARBITRATION, JURY WAIVER, AND CLASS ACTION WAIVER

Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Company and limits the manner in which you can seek relief from Company.

  1. General

The parties shall attempt in good faith to resolve any dispute arising out of or relating to these Terms promptly by negotiation between individuals who have authority to settle the controversy. This informal dispute resolution process is a condition precedent to commencing any formal proceeding in arbitration or small claims court. The parties agree that any relevant limitations period and filing fee or other deadlines will be tolled while the parties engage in this process.

For your Disputes with Company, you must first send your name, address, telephone number, email address, and sufficient information for Company to identify any transaction at issue; a detailed description of your Dispute; and the nature and basis of your claims and the relief sought to the following email address: engage@thecortege.com. You and Company agree to negotiate in good faith about the Dispute, including through an informal and individualized telephone conference between you and Company. If either party to the Dispute is represented by counsel, that party’s counsel may participate, but the party also must personally appear at and participate in the conference. This process should lead to resolution of the Dispute, but if the matter is not resolved within sixty (60) days after Company’s receipt of the written description detailed above, you and Company agree to the further dispute resolution provisions below. 

You and Company agree that any and all controversies, disputes, demands, counts, claims, or causes of action between you and the Company, or the Company's employees, agents, affiliates, subsidiaries, successors, representatives, or assigns (“Dispute(s)”), shall be resolved through binding and confidential arbitration, except that you or the Company may elect to have a Dispute heard in small claims court if it qualifies for hearing by such a court. YOU ACKNOWLEDGE AND AGREE THAT YOU AND COMPANY ARE EACH WAIVING YOUR RIGHTS TO SUE IN COURT, INCLUDING RIGHTS TO RECEIVE A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

Such arbitration shall be administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The tribunal will consist of one arbitrator. The arbitration will take place in New York, New York, United States. If this location is not feasible, the arbitration shall occur in a location of Company’s choosing. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

B. Waiver of Jury Trial

YOU AND COMPANY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Company are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Company over whether to vacate or enforce an arbitration award, YOU AND COMPANY WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

C. Waiver of Class or Consolidated Actions

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Company is entitled to arbitration.

D. Opt-out

You have the right to opt out of the provisions of this section by sending written notice of your decision to opt out to the following address:

Visomnia LLC

Attn: Legal

7111 Santa Monica Blvd

Ste B410

West Hollywood, CA 90046

Such opt-out must be postmarked within thirty (30) calendar days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number you have used in connection with the Services, and (iii) a clear statement that you want to opt out of these Terms arbitration provisions.

12. GOVERNING LAW

The Terms and any issue or dispute arising out of or in connection with your use of any Services, intellectual property, the Terms, or any matter concerning Company shall be governed by the laws of the United States, State of New York, with venue in the Southern District of New York. If any provision of the Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.

By using the Website, you agree to comply with all applicable laws and regulations of the United States. The material provided on the Website is protected by law including, but not limited to, United States copyright and trademark law and international treaties. Company makes no representation that materials contained in the Website are appropriate or available for use in other locations and access to them from territories where their contents are illegal is prohibited. Those who choose to access the Services or Website from other locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.

13. NOTICE TO CALIFORNIA RESIDENTS

Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Services or to receive further information regarding use of the Services.

14. GENERAL

You acknowledge and agree that these Terms constitute the complete and exclusive agreement between us concerning your use of the Services, and supersede and govern all prior proposals, agreements, or other communications, whether written or oral. The headings in the Terms are for convenience only and shall not be used in its interpretation. The failure to require performance of any provision shall not affect our right to require performance at any time thereafter, nor shall a waiver of any breach or default of the Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.  In the event that any part of these Terms are held to be invalid or unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remaining parts will remain in full force and effect. All rights conferred under these Terms or by any other instrument or law shall be cumulative and may be exercised singularly or concurrently. Neither these Terms nor any of your rights or obligations hereunder may be assigned or transferred by you without our prior written approval. Any assignment in violation of the foregoing will be null and void. We may assign these Terms to any party that assumes our obligations hereunder.​

15. CONTACT INFORMATION

Please contact us with any questions or comments about these Terms, your personal information, our use and disclosure practices, or your consent choices by e-mail at engage@thecortege.com or by U.S. postal service at: 

Visomnia LLC

Attn: Legal

7111 Santa Monica Blvd

Ste B410

West Hollywood, CA 90046



Effective Date: Monday 23rd of June 2025

THE CORTÈGE - TERMS OF SERVICE

IMPORTANT LEGAL NOTICE: This is a template and must be reviewed by a qualified California entertainment attorney before use.

TERMS AND CONDITIONS OF TICKET PURCHASE AND EVENT ATTENDANCE

Effective Date: Friday 8th of August 2025
Event: The Cortège
Venue: The Field at Los Angeles Equestrian Center, 480 Riverside Dr, Burbank, CA 91506
Event Organizer: The Cortege

By purchasing a ticket and/or attending this event, you agree to be bound by these Terms and Conditions.

1. TICKET PURCHASE AND PAYMENT

1.1 Ticket Sales

  • Tickets are sold exclusively through Fever App and website

  • All ticket sales are final - NO REFUNDS under any circumstances

  • Tickets are non-transferable and non-resellable

  • Date changes permitted up to 48 hours in advance (subject to availability)

1.2 Pricing and Fees

  • All prices are in USD and include applicable taxes

  • Additional fees may apply for parking and merchandise

  • Group bookings available through gather@thecortege.co

1.3 Ticket Validation

  • Valid ticket required for entry

  • QR code must be presented via Fever app or email confirmation

  • Tickets cannot be duplicated or reproduced

2. EVENT ACCESS AND CONDUCT

2.1 Entry Requirements

  • Doors open at 6:30 PM

  • NO LATE ENTRY after 8:00 PM

  • Valid ID may be required

  • Event organizer reserves right to refuse entry

2.2 Age Policy

  • No specific age requirement

  • Content involves mature themes

  • Parental guidance recommended for minors

  • Event best suited for guests comfortable with 75-minute performance

2.3 Prohibited Items and Conduct

  • Outside food, beverages, chairs, blankets prohibited

  • No alcohol permitted (except venue sales)

  • No smoking or vaping on property

  • No photography or recording during procession

  • Mobile phones must be turned off during performance

  • Disruptive behavior may result in removal without refund

3. HEALTH, SAFETY AND ACCESSIBILITY

3.1 Outdoor Event Risks

  • Event held outdoors - dress appropriately for weather

  • Dynamic theatrical lighting (no strobe lights)

  • Uneven terrain possible

  • Attendees participate at own risk

3.2 Accessibility

  • Venue is ADA compliant with accessible parking

  • Service animals permitted (contact gather@thecortege.co in advance)

  • Accessibility accommodations available (contact engage@thecortege.co)

  • Deaf/visually impaired accommodations available upon request

3.3 Health and Safety

  • Attendees assume all risks of attendance

  • Follow all venue safety protocols

  • Event organizer not responsible for personal injuries or property loss

4. WEATHER AND CANCELLATION

4.1 Weather Policy

  • Event may be cancelled due to severe weather conditions

  • Notification via email to Fever account address

  • Weather cancellations may result in refund or rescheduling at organizer's discretion

4.2 Force Majeure

  • Event may be cancelled due to circumstances beyond organizer's control

  • Including but not limited to: natural disasters, government orders, venue issues

  • Organizer not liable for consequential damages from cancellations

5. LIABILITY AND ASSUMPTION OF RISK

5.1 Assumption of Risk

By attending, you acknowledge and assume all risks including but not limited to:

  • Personal injury or property damage

  • Outdoor event hazards (weather, terrain, lighting)

  • Interaction with other attendees

  • Emotional or psychological impact of performance content

5.2 Limitation of Liability

  • Event organizer's liability limited to ticket purchase price

  • Organizer not responsible for indirect, consequential, or punitive damages

  • Attendee releases organizer from all claims related to event participation

5.3 Indemnification

  • Attendee agrees to indemnify organizer against claims arising from attendee's conduct

  • This includes violations of these terms or applicable law

6. INTELLECTUAL PROPERTY

6.1 Event Content

  • All performance content, music, visuals are proprietary

  • No recording, reproduction, or distribution permitted

  • Organizer retains all intellectual property rights

6.2 Attendee Likeness

  • Organizer may photograph/record event for promotional purposes

  • Attendee consents to use of likeness in marketing materials

  • No compensation owed for such use

7. PRIVACY AND DATA

7.1 Information Collection

  • Personal information collected through Fever platform

  • Contact information may be used for event updates

  • Information handled per Fever's privacy policy

7.2 Communications

  • By purchasing ticket, you consent to receive event-related communications

  • Contact gather@thecortege.co to opt out of marketing communications

8. GENERAL PROVISIONS

8.1 Governing Law

  • These terms governed by laws of the State of California

  • Any disputes subject to exclusive jurisdiction of California courts

  • Venue for legal proceedings: Los Angeles County, California

8.2 Severability

  • If any provision invalid, remainder of terms remain in effect

  • Invalid provisions replaced with valid provisions of similar effect

8.3 Entire Agreement

  • These terms constitute entire agreement between parties

  • Organizer may modify terms with reasonable notice

  • Updates posted at thecortge.co and communicated via email

8.4 Contact Information

9. CALIFORNIA-SPECIFIC PROVISIONS

9.1 Consumer Rights

  • Nothing in these terms waives consumer rights under California law

  • Certain warranty disclaimers may not apply to California residents

9.2 Automatic Renewal

  • Not applicable - single event ticket purchase

9.3 Dispute Resolution

  • California residents may file complaints with California Attorney General

  • Alternative dispute resolution available through applicable California programs

BY PURCHASING A TICKET AND/OR ATTENDING THE EVENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Last Updated: Friday August 8th 2025